Privacy Policy

The Website (hereinafter referred to as “We”) respects and protects the personal information of all users (hereinafter referred to as “You”) who use the Services of the Website (hereinafter referred to as “Services”). Before you use the services provided by this Website, please read and agree to this Privacy Agreement (hereinafter referred to as the “Agreement”) carefully. Once you begin to use the Services provided by the Website, you have understood and accepted this Agreement and agree to our collection, use, storage and protection of your relevant information in accordance with this Agreement.

1. Who are we?
We are a professional company engaged in foreign trade B2C e-commerce business. We are located in Room 22, 2nd Floor, Fu Du Building, 98 Argyle Street, Mongkok, Kowloon, Hong Kong, China. If you have any questions or suggestions, please contact us by email.

2. What types of personal information do we collect?
In order to provide you with better service and improve our business level, we may collect the following types of personal information when you use the services provided by this website:

– Basic identity information: name, gender, age, etc.;
– Contact information: such as telephone number, E-mail address, mailing address, etc.;
– Payment method: credit card number, bank account number, etc.;
– Order records: such as order number, commodity name, quantity, price, etc.;
– Browsing history: such as access time, page views, etc.;
– Other relevant information: such as customer feedback, questionnaire answers, etc.

3. How do we collect personal information?
We collect your personal information in the following ways:

– When you register an account, log in to an account, place an order to purchase goods or use other services on this Website, we will require you to provide relevant personal information;
– When you communicate with us or other users through this website, we will record and save the content and method of your communication;
– When you use the Website, we will collect your browsing history and device information through cookies, Web Beacon and other technologies;
– We will collect relevant information provided or generated by you when you participate in activities, surveys, sweepstakes, etc. held or cooperated with the Website;
– We may obtain some of your authorized personal information from third-party service providers (such as social media platforms, payment platforms, etc.).

4. Why do we collect personal information?
We collect your personal information mainly for the following purposes:

– In order to provide you with the services provided by the Website and ensure the quality and safety of the services;
– To process the orders you submit on this website and track the status and logistics of the orders;
– To send you order confirmation, delivery notice, after-sales service and other related information;
– To recommend products or services suitable for you according to your preferences and needs;
– In order to improve and optimize the functions and performance of the website to enhance user experience and satisfaction;
– To conduct market research and data analysis in order to develop more rational marketing strategies and business plans;
– In order to comply with the requirements of applicable laws and regulations, perform legal obligations or safeguard lawful rights and interests.

5. How do we use and share personal information?
Unless we have your prior consent or authorization, we will not share your personal information with any third party, except in the following cases:

– We may share part of your personal information with our partners (such as logistics companies, payment companies, etc.) so that they can provide you with relevant services or complete relevant transactions;
– We may, to the extent permitted or required by laws and regulations, disclose part of your personal information to competent authorities or other third parties for legal proceedings, investigations or other lawful purposes;
– We may transfer some of your personal information to relevant parties in the event of a merger, acquisition, reorganization or similar event, but we will ensure that they comply with this Agreement or the protective measures equivalent to this Agreement.

6. How do we store and protect personal information?
We will take reasonable technical and management measures to store and protect your personal information and prevent its loss, damage, disclosure or abuse. For example:

– We use SSL encryption to transmit your sensitive data (such as credit card numbers, etc.);
– We use passwords, verification codes and other methods to protect your account security;
– We regularly back up and update our servers and databases where your personal information is stored;
– We limit the access of our employees and partners to your personal information and require them to abide by strict confidentiality obligations.

7. How do you manage and control personal information?
We respect and protect your rights to your personal information. You can manage and control your personal information in the following ways:

– You may log in to the Website at any time to view, modify or delete your personal information provided on the Website;
– You may contact us at any time and request us to correct, update or delete your personal information provided on this Website;
– You may contact us at any time and request us to stop or limit the use or sharing of your personal information;
– You may contact us at any time and request us to provide or transfer the personal information you provide to you on the Website;
– You may at any time withdraw your prior consent or authorization to this Agreement or any other relevant matters.

8. Content and intellectual property
All content on this website, including but not LIMITED to text, graphics, logos, ICONS, pictures, audio clips, video clips, digital downloads and software are the property of SUMAO TECHNOLOGY CO., LIMITED or its content providers and are protected by international copyright laws. You may not copy, reproduce, modify, distribute or create derivative works of any content on this site without our prior written consent. You may not use any content on this site for any commercial purpose without our prior written consent.
If you believe that any content on this site infringes your intellectual property rights, please contact us immediately with the following information: (a) A description of the copyrighted work or other intellectual property that you claim has been infringed; (b) A description of where the material you claim to infringe is located on the Website; (c) Your name, address, telephone number and E-mail address; (d) You state that you have good reason to believe that the use of the alleged infringing material is not authorized by the copyright owner, its agent, or the law; (e) You represent that the information in this Notice is accurate and that under perjury you are the copyright owner or authorized to act on behalf of the copyright owner; (f) Your signature or electronic signature. We will process your complaint as quickly as possible and, where appropriate, remove or block access to disputed material.

9. Order and payment
When you place an order through this website, you agree to provide us with accurate, complete and current information. We reserve the right to refuse or cancel any order and to change or terminate the service if we find that the information you provide is incorrect, incomplete or out of date.
We reserve the right to accept or reject any order and to limit the quantity of any product. If for any reason we cancel a paid order, we will refund you the full amount.
We process all payment transactions on our website through a third-party payment processor. When you make payments through the Website, you agree to abide by the terms and conditions and privacy policy applicable to third-party payment processors. Be aware that third-party payment processors may charge extra to process payment transactions.

10. Age limit
This website is not aimed at persons under 18 years of age. If you are a minor under the age of 18, please do not use this site or provide us with any personal information. If we discover that we have collected personal information from a minor under the age of 18, we will immediately remove that information and close the account.

11. How is this Agreement updated?
We may revise and update this Agreement from time to time in light of business developments and changes in laws and regulations, and publish the most recent version on this website. If there is any material change to this Agreement, we will notify you by reasonable means (such as email, SMS, etc.). Please pay attention to and read it in time. By continuing to use the Services provided by the Website, you agree to and accept the latest version of this Agreement.

12. How can I contact us?
If you have any questions, comments or suggestions regarding this Agreement or our handling of your personal information, please contact us through the following methods:

– Email: [email protected]
– Tel: +8525 9338 9032
– Address: Room 22, 2 / F, Fu Du Building, 98 Argyle Street, Mong Kok, Kowloon, Hong Kong, China

13. Applicable law and dispute resolution
The conclusion, execution and interpretation of this Agreement and settlement of disputes shall be governed by the laws of the People’s Republic of China. Any dispute arising in connection with this Agreement shall be settled by both parties through friendly negotiation. If no agreement can be reached through negotiation, either party may file a lawsuit with the people’s court where the Website is located.

Thank you for reading this Agreement and hope you can enjoy the services provided by this website!